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Improve Employee Confidence By Relying on Guided Knowledge with Greg DeVore

Candy Messer Episode 371

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In this episode, I chat with Greg Devore on the topic of knowledge transfer and its critical role in enhancing employee confidence and overall business performance. You'll discover how relying on tribal knowledge may be hindering your company's progress and learn to assess the effectiveness of your current practices.
 
Greg touches on his Find & Follow framework, a powerful tool designed to streamline knowledge transfer and boost your team's efficiency in record time. Tune in to unlock the secrets to empowering your employees and driving your business forward! 

Key Moments 
0:00 - Introduction 
1:00 - Greg DeVore's Journey 
3:50 - Definition of Knowledge Transfer 
5:14 - Challenges of Tribal Knowledge 
8:47 - Starting with a Plan 
10:30 - Importance of Granular Documentation 
12:00 - Leveraging Visual Aids 
13:04 - Creating Accessible Resources 
15:32 - Testing and Improving Guides 
17:57 - Using Screenshots Effectively 
19:52 - Planning for Change 
20:35 - Conclusion and Contact Information 

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